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Our Facilities



Our facilities feature some of the most advanced equipment available in the market. Our stations are built to a standard that was developed through 25 years of experience in the monitoring industry. We proudly call it:


Telephone Network | Network Facilities | Receiver Facilities | Connectivity | Power |
Power Distribution  | UPS | Generators | HVAC Facilities | In Stock Emergency Provisions |
Our Emergency Response Vehicle | Video Response Centre


• Six state of the art Monitoring Stations across our great Nation that we – and
  you – can be proud of.
• Since our inception in 1983, we continually re-invest into our business
• We own 5 of the 6 buildings that house our stations.
• All stations in our network are constantly being upgraded and improved.
• Our technology is such that information is constantly shared amongst the five
  stations AT ALL TIMES!
• Operators working in our 6 stations, see EVERY alarm signal in real time and no
  matter where the operator is sitting, he/she can handle the alarm.
• All our stations are housed in secure, controlled environments, protected
  behind double vestibules and an array of security measures.
• All stations are powered by surge suppressed, power management systems
  with industrial strength generators to ensure uninterrupted station operation.
• Our network of stations was designed to stay operational in any weather
  conditions, including, ice storms, floods, major power outages, fires and
• A professional team of highly trained technicians constantly monitor our
  stations and their systems 24/7/365 to guarantee smooth operation of our


• All our stations have dual tracking redundant telephone systems.
• All workstations are digitally recorded.
• Our phone systems are interlinked at all times between stations.
• Any incoming call can be answered in any of our 5 monitoring stations.
• No matter where an operator is sitting, he/she can identify the alarm dealer
  whose number is being called.
• Calls can be tracked in real time.
• Manager reports show such information as average call length, call volumes at
  various times of day, lengthy calls and overall traffic volumes


• All our stations are inter-connected with both fiber and copper from different
  providers feeding into redundant switches and routers.
• T1 lines in our stations help keep our hundreds of Digital line cards humming
  across all 6 stations.
• All our Internet connections are 100mg fiber with redundant loops from 2
  different COs


• All our stations have an array of alarm receivers installed.
• In total we currently have over 500 digital line cards.
• We can receive practically every known alarm format.
• In addition to POTS we offer an array of IP receivers and GSM receivers
  including but not limited to Alarm-Net, DMP, DSC, PARADOX, TELDAT, LOBEN
  and UPLINK.


• We pride ourselves on having built a solid and redundant monitoring station
  group that our dealers can proudly call home.
• Cisco switches and routers are used throughout our backbone and network.
• IBM QUAD CORE multiprocessor servers (20 of them) keep data running
  smoothly across the nation and to our dealers’ desks, Smart phones,        
  Blackberries, and their customer service personnel.


• Power systems for every station were designed from the ground up to ensure continuous power availability for all the mission-critical systems.
• We have N+2 redundancy at every failure point. All our stations are fed by a 3 phase 600 VAC. Our power grids feature 600, 208, 120 VAC anywhere in our stations that may be required.
• Additionally our DC power plants allow us to provide DC power to the different carriers, backbone providers and telephone providers that bring services to our stations.


• Our AC power is fed through state of the art 75kw Liebert Galvanic Isolation
  Transformers that are monitored through SNMP.
• These beasts that weigh in excess of 2000 lbs each, not only provide our
  equipment with clean and stable power. But also allow us to monitor the quality
  of the power provided.
• We can monitor for phase shifts, harmonics problems, over and under voltage,
  spikes etc.
• Our switchgear allows us not only to automatically switch power, but to also
  manually make a critical bypass of our UPS systems in case of a catastrophic
  failure of any power system.


• A main UPS that keeps power uninterrupted throughout the station during the
  transfer over to generator and back.
• In Odyssey, our Montreal station, the main UPS is an “inline” APC 3 phase
  208VAC 60kw. Equipped with 32 UPS Batteries it keeps the station running even
  if the generator power has failed.
• In Nemesis our Toronto station the main in-line UPS is an MGE 3 phase 208VAC
  25kw. Equipped with 24 UPS Batteries it keeps the station running even if the
  generator power has failed.
• These same systems are used to power the towers at most major airports in
   North America.
• Following the main UPS is a second Galvanic isolation transformer that feeds an
   industrial strength square D distribution panel. This panel feeds our monitoring
   station through individual 3 and 5 Kw APC UPS that feeds our equipment.
• All our mission critical equipment, have 2 separate and redundant, power feeds.


• As a minimum, our stations are equipped with 2 generators, a primary and a
• In Odyssey, our Montreal monitoring station, there are two 35kw primary
  generators and a 35kw secondary generator.
• All the power transfer switches in our stations are Kohler industrial units - 200
  ampere, 3 phases.


• Every station is equipped with sufficient air conditioning and handling
  equipment to ensure constant operating temperatures that permit maximum
  efficiency of all electronic equipment and comfort for our monitoring staff.
• Odyssey, for example, has 3 redundant roof-mounted HVAC systems to ensure
  constant cooling of all our equipment.
• Our Toronto station also has 3 units (1 roof-mount air conditioning unit and 2
  heat pumps).


Because of the nature of our business – and yours – we realize the need to be ready for most any crisis situation. Accordingly, we have on-hand at any time, sufficient emergency supplies to allow us to provide continuous service in all circumstances. These provisions include:

• Generators
• A selection of APC 5kw Uninterruptible Power Supplies
• Enough Receivers and equipment in stock to deploy a new station.
• Over 2000 litres of diesel fuel.
• Emergency supplies (including protective clothing, food and beverage supplies,
  blankets, cots and more).


Experience has taught us to be prepared at all times. Accordingly, Lanvac owns and operates a fully equipped, diesel-powered 14-foot cube van filled with everything that might be needed in the event of an emergency at one of our stations. This vehicle is always ready to go on a minutes notice.

Besides the standard equipment for such a vehicle, ours features:

• Dual Heavy Duty 175 amp alternators.
• Dual 3 KW power inverters.
• An extra 100-litre diesel storage tank.
• 5kw Diesel Generator

Amongst the supplies it contains are:

• 2 High-speed, high-volume water pumps that can handle any threatened flood
• A full supply of hand tools and power tools.
• Spare telephone equipment.
• Spare receiver equipment.
• Extra laptop computers.
• Emergency clothing such as vests, gloves, breathing masks, hard hats and
  safety boots.


In response to demand in recent years, Lanvac operates a complete, modern remote video monitoring center that is housed within Pegasus, our Ottawa monitoring station. From this location we offer:

• Video Alarm Verification
• Video “Guard” Tours
• Video Surveillance

Of course, the equipment being used features the latest, most reliable technology including:

• High Speed Computers equipped with large flat screen LCD monitors.
• High Speed Cisco Routers
• High Speed video switchers
• Complete interface with Lanvac’s proprietary WinLinks monitoring software.



   About Us | Why Lanvac | Our Facilities | Privacy Statement 

6 Stations serving
our dealers and their
customers across Canada

5800 D'Iberville
Montreal, QC, H2G 2B7

11054 Val-Cartier
Quebec, QC, G2A 2M3

2863 Kingston Road
Scarborough, ON
M1M 1N3

2212 Gladwin Cres.
Unit B6
Ottawa, ON, K1B 5N1

2830 Douglas Road
 Unit H
Burnaby, BC, V5C 5B7

 security monitoring services syndey Nova Scotia
70 Crescent Street
Suite 102
Sydney, NS, B1S 2Z7














































































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