Telephone Network

• All our stations have dual tracking redundant telephone systems.
• All workstations are digitally recorded.
• Our phone systems are interlinked at all times between stations.
• Dynamic answering – We can answer the phone with the alarm companies name.
• Dynamic caller-ID display – We can display your alarm companies name when dialing out to your client.
• Calls can be tracked in real time.
• Manager reports show such information as average call length, call volumes at various times of day, lengthy calls and overall traffic volumes.