All our stations have dual tracking redundant telephone systems.
All workstations are digitally recorded.
Our phone systems are interlinked at all times between stations.
Dynamic answering – We can answer the phone with the alarm companies name.
Dynamic caller-ID display – We can display your alarm companies name when dialing out to your client.
Calls can be tracked in real time.
Manager reports show such information as average call length, call volumes at various times of day, lengthy calls and overall traffic volumes.